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Job Details


Management


Administrative Supervisor  Spokane, WA  Posted: 2/23/2021
Job Description

Job ID#:

15183

Job Category:

Management

Position Type:

Contract-to-Hire


Details:

We are seeking a supportive and detail oriented Administrative Supervisor to join a fast growing Hi-Tech company. The administrative supervisor will be responsible for coaching and mentoring the administrative and customer service team to add to the success to the company.

Duties include:
- Hiring, training and supporting the customer service and administrative team.
- Working with upper management on company objectives.
- Answer questions and addressing difficult calls from customers.
- Monitoring and evaluating representative performance, coaching and mentoring staff.
- Preparing reports and analyzing data to report to management.
- Helping with call volume when needed.
- Other duties as assigned.

Requirements:
- High School Diploma; Bachelors degree preferred
- Call Center, customer service or supervisory experience
- Proficient with technology
- Excellent written and verbal communication skills
- Analytical, efficient and through.

 
Job Requirements



 

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